Webjet Travel Insurance

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Zurich Australia Insurance Limited (ZAIL) has an insurer financial strength rating of A+ from Standard & Poor’s (Australia) Pty Ltd.

AAA (Extremely Strong), B (Weak),
AA (Very Strong), CCC (Very Weak),
A (Strong), CC (Extremely Weak),
BBB (Good), R (Regulatory Supervision),
BB (Marginal), NR (Not Rated)


Standard & Poor’s rating scale for an insurer’s financial strength, together with a summary of Standard & Poor’s description is:

Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Further information on these ratings is available from www.standardandpoors.com

An overseas policy holder preference applies. Under Australian law, if ZAIL is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policy holders may not be able to rely on ZAIL’s Australian assets to satisfy New Zealand liabilities.

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There are 18 benefits on the Travel Safe Plus Plan. We’ve highlighted a few of them below.

*For full details refer to the Policy Wording.


  • Overseas Medical and Dental expenses as a result of injury or illness, including repatriation/evacuation*
  • Amendment or Cancellation covers lost deposits or change fees*
  • Travel Services Provider Insolvency*
  • Luggage and Travel Documents including passports and credit cards*
  • Rental Car Insurance Excess up to $10,000*
  • Travel Delay and Missed Connections cover*

*Importantly, please note that conditions, exclusions, limits and sub-limits apply. Refer to Policy Wording for more information.

Optional add-ons can be purchased to vary the level of cover available when buying Travel Insurance with Webjet


What is Travel Insurance?

We are as enthusiastic about travel as you, and that’s why we want to make it as easy as possible for you. We’ve created a range of inclusions, all of which have been designed with your travel experience in mind.


Why Is It Important to Have Travel Insurance?

Every time you travel you are taking a risk. Even if you're not doing anything dangerous, something could go wrong and result in unexpected medical costs abroad.

Hospital bills can easily end up running into the millions and in most cases, you won't be able to leave the country until you pay up.

Travel insurance also takes care of smaller costs. You can submit a claim if your luggage is lost, stolen or damaged by the airline or if you need to suddenly cancel your trip due to a natural disaster or medical emergency.


What Does a Travel Insurance Policy Cover?

A good comprehensive travel insurance policy will cover:


Medical Emergencies & Evacuation

Unexpected hospital visits and emergency transport home can quickly end up costing thousands of dollars. Make sure to read your policy to see what it doesn't cover and what the limits are for medical expenses.


Trip cancellation

If you can't go on your trip due to an unforeseen illness or event like an accident or death of a close relative, you can use your travel insurance policy to claim that money back.


Baggage & personal belongings

Loss of personal belongings is one of the main reasons people buy travel insurance. If you're taking your laptop, camera and other valuables with you, some insurance plans let you specify these items to cover their value.


Personal liability

If you're involved in an accident or cause damage by mistake, this part of the policy will cover your liability and legal expenses.


Travel Insurance Optional Add-Ons Available


Adventure Activities

Your policy automatically includes cover for some activities, such as bungy jumping, jet skiing and kayaking, among others. However, if you’re planning on taking part in more adventurous activities, consider purchasing the Adventure Activities add-on (available for an additional premium) that will cover participation in sky diving, trekking the Kokoda Track, scuba diving between 30m and 50m, and off-piste skiing.

*See the Policy Wording for more information.


Cruise Cover

If you are travelling on a multi-night cruise involving an ocean, river or sea voyage, Cruise Cover (available for an additional premium) is a mandatory add-on for cover to apply for on-board Medical and Dental cover, Ship-to-Shore evacuation cover and other benefits, such as cabin confinement allowance and missed port cover.

*See the Policy Wording for more information.


Overseas Medical and Dental Costs

An unexpected trip to the doctor can ruin even the best planned holiday, and costs can quickly add up. Webjet Travel Insurance includes cover for overseas medical treatment, ambulance transportation and emergency dental treatment, including the cost of repatriation back to Australia if deemed necessary.

*See the Policy Wording for more information.


Snow Sports

Planning on hitting the slopes when travelling? Consider purchasing the Snow Sports add-on that provides cover for on-piste skiing and snowboarding, as well as snowmobiling and cross-country skiing.

*See the Policy Wording for more information.

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Emergency Assistance

We are here to help 24/7/365. Call our team of doctors, nurses and case managers who can assist with finding local medical facilities and replacement passports.
Call us on +61 2 8907 5240

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The insurer of this product is Zurich Australian Insurance Limited (ACN 000 296 640, an overseas registered company incorporated in Australia) (ZAIL), trading as Zurich New Zealand. Cover-More (NZ) Limited (Cover-More) administers the policy (including customer service, medical assessments and claims management). Webjet Marketing Pty Ltd ABN 84 063 430 848 AR 301380 arranges this insurance as an authorised representative of Cover-More Insurance Services. For further Information on ZAIL’s financial strength rating, please refer to the Financial Strength Web Page.

* Importantly, please note that conditions, exclusions, limits and sub-limits apply. Refer to Policy Wording for more information. Any advice given to You about travel insurance will be of a general nature only and will not take into account Your personal objectives, financial situation or needs. You need to determine whether this product meets Your travel needs and please consider the Policy Wording before making a decision.

If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details before we provide you with any services on this product.

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